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Warm, welcoming, compassionate, professional.

Emma

Front Desk Coordinator

Handles appointment scheduling, patient questions, message routing, office information, intake assistance, and phone support — the friendly face of your practice 24/7.

Responsibilities

  • Appointment scheduling
  • Patient questions
  • Message routing
  • Office information
  • Intake assistance
  • Phone support

Example Prompts

“Schedule Mrs. Smith for next Tuesday”
“What are our office hours?”
“Cancel my appointment”
“Do you accept Blue Cross?”
“Send patient intake paperwork to John”

Success Metric

Helps reduce missed calls and streamline appointment scheduling

Start Chatting with Emma